Your package will typically be delivered by one of the following couriers: DHL, USPS, UPS, and FedEx.

Your package will typically be delivered by one of the following couriers: DHL, USPS, UPS, and FedEx.

Which shipping courier will deliver the products?

We are a female owned & founded, Australian Brand.

We are a female owned &amp; founded, Australian Brand.

Is this an Australian owned company?

Deliveries to countries outside of the United States and Australia may incur customs duties or import taxes before your order can reach you. Each country has different rules regarding this, so we are unable to tell you exactly what duties you may be

Deliveries to countries outside of the United States and Australia may incur customs duties or import taxes before your order can reach you. Each country has different rules regarding this, so we are unable to tell you exactly what duties you may be required to pay as this is determined on import by local customs officials.You will not always be required to pay duties or import taxes, but it is important that you make yourself aware of the duties that apply in your country to avoid any surprises. We do not cover additional customs fee charges. The customer is responsible for applicable customs fees, import duties, taxes, or any other charges.If you decide not to pay import taxes or duties and choose to reject the parcel, the courier may return the items back to us. In the event that this happens, you will be refunded for your order once it is received back to us, less shipping.

Will I be charged a customs fee?

Orders are processed and shipped from Monday to Friday. Processing takes one business day. You will be emailed the tracking information once the order ships. Please allow up to 48 hours for the tracking link to update.

Orders are processed and shipped from Monday to Friday. Processing takes one business day. You will be emailed the tracking information once the order ships. Please allow up to 48 hours for the tracking link to update.

How long does it take to process an order?

If you have any issues with the delivery of your package, please contact us with your order number or the email address used to place the order.

If you have any issues with the delivery of your package, please <a href="https://www.kallistia.com/pages/contact-us">contact us</a><a href="mailto:support@kallistia.com" target="_new" id="isPasted"></a> with your order number or the email address used to place the order.

I have not received my order

Please feel free to reach out to our Support Team via email anytime!

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General Shipping Information

Shipping Information

Official Distributors List

What kind of quality and safety testing do you do?

What is the difference between the Acne Cleanse and Hyperpigmentation Cleanse?

Can I take the Acne Cleanse, Hyperpigmentation Cleanse, and Hair Nourish together?

Are the products vegan?

Are the products tested on animals?

Can I see before and after photos?

Can I open the capsules?

What size are the capsules?

How long before I start to see results?

Can men use the products?

Are the products allergen-free?

Are the products suitable for a Halal diet?

Can I use the products while taking birth control pills?

Can I use any of the products while pregnant or breastfeeding?

Are your topical skincare products safe for pregnant and breastfeeding women?

What are the product ingredients?

Where are the products made & shipped from?

Is the packaging discreet?

What are the capsules made from?

How old do you need to be to use the products?

Can I take the products on an empty stomach?

Will this interact with my prescription medications?

Do I continue to follow my normal skincare routine?

General

Perfect Skin Kit Instructions

Complexion and Hair Kit Instructions

Clear Complexion Kit Instructions

Hyperpigmentation Instructions

Acne Cleanse Instructions

Anti-Aging Complex Instructions

Dark Spot Clearing Serum Instructions

Acne Clear Cream Instructions

Wonder Bright Cream Instructions

Brightening Clay Mask Instructions

Instructions

How does the Acne Cleanse work?

Does it help with age spots?

Does it work for redness?

Is the Acne Cleanse vegan?

How long does each bottle of the Acne Cleanse last?

Will the product help reduce large pores?

How long should I use the Acne Cleanse for?

Can I use the product with a health condition?

Can I use the product while on birth control?

Will it work for back acne?

Does the product treat blackheads and whiteheads?

Will it help with acne scars?

Can I take the Acne Cleanse with other supplements?

What happens to my skin once I stop taking the product?

Does the Acne Cleanse have side effects?

Is the Acne Cleanse allergen free?

Does the Acne Cleanse work on all skin colors?

Will the Acne Cleanse work for all skin types?

Can the Acne Cleanse be used if I don’t have acne?

Does the Acne Cleanse work for all types of acne?

Will the Acne Cleanse work for body acne?

Will this cause a niacin flush?

Do the products cause a purging effect?

Acne Cleanse

How does the Hyperpigmentation Cleanse work?

How long should I use the Hyperpigmentation Cleanse for?

Does the product help with dark spots?

What happens once I stop taking the Hyperpigmentation Cleanse?

Does the product help with dark circles under the eyes?

Can I take the Hyperpigmentation Cleanse with other supplements?

Will this work on body hyperpigmentation?

Will this work on my face and neck?

Will this work on my legs and thighs?

Is the Hyperpigmentation Cleanse vegan?

Does this help with uneven skin tone?

Does it work for pigmentation & hyperpigmentation?

Does the Hyperpigmentation Cleanse contain allergens?

Can I go in the sun after taking the Hyperpigmentation Cleanse?

Does the product work for redness?

Does it work for melasma?

Will this work for hormonal pigmentation?

Hyperpigmentation Cleanse

What are the 5 probiotic strains added in the Anti-Aging Complex?

How is the Anti-Aging Complex different from other anti-aging products on the market?

How does the Anti-Aging Complex work?

Are there any side effects from using the Anti-Aging Complex?

How long will it take to see results with the Anti-Aging Complex?

Is the Anti-Aging Complex vegan?

Can men also use the Anti-Aging Complex?

Can I use the Anti-Aging Complex alongside other skincare products?

How does the Anti-Aging Complex taste?

Anti-Aging Complex

How does this serum work to reduce dark spots, melasma, and hyperpigmentation?

How soon before I see results from using the serum?

Can this serum help with acne scars as well as hyperpigmentation?

Can I use this serum under makeup?

Can this serum be used with other skincare products?

Dark Spot Clearing Serum

Can I use the Acne Clear Cream with other skincare products?

How soon will I see results from the Acne Clear Cream?

Is the Acne Clear Cream non-comedogenic?

Can I use the Acne Clear Cream under makeup?

Will the Acne Clear Cream dry out my skin?

How does the Acne Clear Cream work to treat acne?

Acne Clear Cream

Will the Radiant Bright Cream hydrate my skin without causing dryness?

How does the Radiant Bright Cream benefit my skin?

Is the Radiant Bright Cream non-comedogenic?

Can I apply makeup over the Radiant Bright Cream?

Can the Radiant Bright Cream be used with other skincare products?

How quickly can I expect to see results with the Radiant Bright Cream?

Is the Radiant Bright Cream suitable for all skin types?

How often should I apply the Radiant Bright Cream?

Radiant Bright Cream

Will this mask brighten my overall complexion?

How does this mask target dark spots?

Can the brightening clay mask reduce acne scars?

How quickly will I see results from the mask?

Is the mask suitable for sensitive skin?

Is the mask hydrating?

Does the clay mask reduce the appearance of pores?

Brightening Clay Mask

Product Information

How can I track my USA order?

Do you ship to APO addresses?

What is the price of shipping within the USA?

How long does shipping within the USA take?

My shipping address is wrong

United States Shipping

What is the price of shipping to Australia?

What is the price of shipping to Canada?

What is the price of international shipping?

Which countries don't you ship to?

How long does international shipping take?

How can I track my International order?

International Shipping

What is your return policy?

Returns

Which country does the payment process?

Will I be charged every month?

I do not have a card for online purchases

What payment methods do you accept?

Do you offer cash on delivery (COD)?

My card was declined

Payment Methods

How do I cancel or change my subscription order?

Do you offer any discount codes?

Are the products sold in stores?

I haven't received my order number, confirmation or shipping email

How to order?

How do I delete or disable my account?

Price in local currency?

How do I change or cancel my order?

How do I create a wholesale account?

Order Information

Payment Information