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Order Information

How to place and track orders, and manage subscriptions.

How do I cancel or change my subscription order?

You can cancel or change your subscription order by logging into the subscription portal An account was automatically created for you when your order was placed, using the email you provided during the order process. You will be sent a one time code

Do you offer any discount codes?

Yes, we do offer discount codes. Please contact us, and we will provide you with any current discount codes.

Are the products sold in stores?

Our products are not sold in stores. The best place to purchase our products is directly through our website at kallistia.com. We ship worldwide.

I haven't received my order number, confirmation or shipping email

If you have not received your order number, confirmation, or shipping emails, please contact us. Be sure to include your full name and the street address listed on the order. We can then provide you with your order number, confirmation, and shipping

How to order?

You can order directly from our website, and we ship worldwide. Add the product to your cart, click checkout, then follow the prompts to enter your delivery and payment details. Please list your name and delivery address using the English alphabet.St

How do I delete or disable my account?

If you would like to delete or disable your account, please contact us with your request.

Price in local currency?

The prices listed on the website are in your local currency. There is also the option to select your local currency from the menu. If the prices are shown in USD during the checkout stage, you will be charged the equivalent in your local currency.

How do I change or cancel my order?

If you need to change or cancel your order, please contact us with your request. Be sure to include your order number or the email address used to place the order.

How do I create a wholesale account?

Visit our wholesale page to create a wholesale account.

Contact Us

You can contact us via our contact form.